Mi Movistar Colombia 15.0.2

Colombia Telecomunicaciones S.A. ESP – Freeware – Android iOS
out of 1147 votes

Mi Movistar Colombia: Your Comprehensive Telecom Management App

Elena Angelini

01/23/2025

Mi Movistar Colombia offers users a streamlined way to manage their mobile accounts, track usage, and pay bills, all in one convenient interface.

Download the new Mi Movistar App and easily manage all your products and services.

The new Mi Movistar App brings you closer to all the information you need about your mobile or home products from Movistar. From the app, you can: check your balance, recharge, purchase mobile data packages, download or pay your bill, view the details of your usage, get support and self-management for your fixed and mobile products, discover exclusive offers and promotions just for you, and get answers to your queries through Guiabot, your Movistar virtual assistant.

ACCOUNT MANAGEMENT

Check the usage of your data, voice and SMS on your mobile line, and get the details by accessing your usage information. Purchase packages, check the amount to pay, and know your billing cycle.
Recharge online and always receive the best promotion for doing it through the app.
Access your last 6 invoices, download them, and make payments for your fixed and mobile products through the app. We have tutorials to help you understand your bill better.
Schedule payments with credit card charging.
Get information about your plan and its features.
Explore all the services we have for you, such as plan changes, phone renewal and replacement, family and friends, 5X1, data transfer - request data, and more.

EXCLUSIVE OFFERS FOR YOU

Discover exclusive promotions in the new "Offers" section: with selected offers, promotions, products and services from Movistar just for you. If you want to buy an internet service for your home, you can do it easily in your Mi Movistar App. We have a public portal where you can explore the entire range of Movistar without the need for application registration.

CUSTOMER SERVICE

Get answers to your queries through Guiabot, your Movistar virtual assistant, available 24/7.
With Smart WiFi integration, you can control your WiFi network from the comfort of your smartphone, change passwords, view connected devices, conduct speed tests, and much more. We also provide self-management options and support for internet, TV, and landline.
Perform self-diagnosis of your smartphone through Smart Doctor and get technical service at your doorstep for Movistar phones.
If needed, find the nearest Movistar Experience Center to your location.

My life, My Movistar. Download the new Mi Movistar App now to manage all your Movistar products from your smartphone.

Overview

Mi Movistar Colombia is a Freeware software in the category System Utilities developed by Colombia Telecomunicaciones S.A. ESP.

The latest version of Mi Movistar Colombia is 15.0.2, released on 07/03/2024. It was initially added to our database on 10/17/2023.

Mi Movistar Colombia runs on the following operating systems: Android/iOS.

Users of Mi Movistar Colombia gave it a rating of 4 out of 5 stars.

Pros

Access to account information and billing details
Ability to manage services like data plans, call history, and promotions
Convenient payment options
Notifications for promotions and discounts
Easy access to customer service

Cons

Sometimes slow or unresponsive
Can have glitches or technical issues
Not all features may be available for all users

FAQ

¿Qué es Mi Movistar Colombia?

Mi Movistar Colombia es una aplicación móvil que permite a los usuarios gestionar sus servicios de telecomunicaciones, incluyendo consulta de saldo, recargas y gestión de planes de telefonía e internet.

¿Cómo puedo descargar la aplicación Mi Movistar?

La aplicación Mi Movistar está disponible para dispositivos Android e iOS y se puede descargar desde Google Play Store o Apple App Store.

¿Necesito ser cliente de Movistar para usar esta aplicación?

Sí, para acceder a las funciones de la aplicación debes ser cliente de Movistar Colombia y contar con una línea activa.

¿Qué servicios puedo gestionar a través de Mi Movistar?

Puedes gestionar tu saldo, consultar tus consumos, realizar recargas, modificar tu plan y obtener soporte técnico.

¿La aplicación Mi Movistar es gratuita?

Sí, la descarga y uso básico de la aplicación son gratuitos, aunque pueden aplicarse tarifas por servicios específicos dependiendo de tu plan.

¿Cómo puedo recuperar mi contraseña si la olvido?

En la pantalla de inicio de sesión, selecciona 'Olvidé mi contraseña' y sigue las instrucciones para restablecerla mediante el correo electrónico o el número de celular asociado a tu cuenta.

¿Puedo tener más de una línea móvil en la aplicación?

Sí, puedes gestionar múltiples líneas bajo una misma cuenta en la aplicación Mi Movistar.

¿La aplicación ofrece descuentos o promociones?

Sí, la aplicación frecuentemente ofrece promociones y descuentos exclusivos para usuarios que gestionan sus servicios a través de ella.

¿Qué debo hacer si tengo problemas técnicos con la aplicación?

Si experimentas problemas técnicos, puedes contactar al servicio al cliente de Movistar Colombia a través del chat en la app o llamando al número de atención al cliente.

¿Mi información personal está segura en la app?

Sí, Mi Movistar utiliza medidas de seguridad avanzadas para proteger tus datos personales y asegurar que solo tú tengas acceso a tu información.

Elena Angelini

I'm Elena, your go-to software reviewer at UpdateStar and tech enthusiast. Whether you're a user seeking the latest software titles or software news I've got you covered. When I'm not diving into the latest software, you can find me exploring nature trails, camping under the stars, or competing in online multiplayer games. My reviews are designed to be fun, engaging, and packed with all the details you need to make informed decisions.

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